Supplier visits play a crucial role in optimizing a company's supply chain management. Whether conducted by internal staff or external experts, these visits provide valuable insights into supplier capabilities and operational processes.

Key areas to review during supplier visits include:

1. Outer Facility: Assess the maintenance of the building and grounds, as well as the initial welcome received.

2. Inner Facility: Use the visit to communicate performance objectives and review manufacturing areas firsthand.

3. Manufacturing: Inspect equipment calibration, cleanliness, organization, and safety conditions. Review order documentation and process controls.

4. Completion of Visit: Update team members and express gratitude to the factory for hosting the visit.

While supplier visits can be costly, they demonstrate a commitment to performance improvement and strengthen partnerships with suppliers. Regular visits to both underperforming and well-performing factories contribute to smoother operations and cost savings in the long run.

By ensuring suppliers understand business requirements from the outset, companies can establish strong relationships and streamline processes for mutual benefit.

Source: Supplier Dive