Okuda Consulting

View Original

The Influence of "Woke" Consumers

McKinsey & Company's February report underscores the influence of socially conscious consumers on the marketplace:

  • Younger demographics prioritize social and environmental causes, reflecting their purchasing behavior.

  • Brands are adapting by incorporating social and environmental themes into their offerings. A study reveals that 90% of Gen Z consumers believe companies should address such issues.

  • This demographic wields significant spending power, with approximately $350 billion in the US alone.

  • Concerns about social and environmental issues extend beyond younger consumers, with one-third of global consumers altering their purchasing decisions over the past three years.

  • Some companies are making purpose a focal point of their strategies, exemplified by the growth of B Corporations, which prioritize societal and environmental impacts.

  • Consumers expect authenticity and consistency from brands, particularly regarding their stance on social issues. While expressing beliefs may attract younger demographics, inconsistency can erode trust.

  • Despite potential controversy, authenticity fosters loyalty among consumers, which is crucial for long-term success.

Source: McKinsey & Company